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GRG

Understanding the digital readiness of healthcare trusts

challenge

A national healthcare trust commissioned GRG to conductive 55 in-depth qualitative interviews to understand the current state of digital adoption among its practices and uptake of the electronic health recording systems.

OUR APPROACH

Upon fieldwork completion, we used the qualitative transcripts and transformed this into qualitative and quantitative styled outputs. We prepared a reporting template for the qualitative and quantitative data, which was used to analyse the data and present the insights drawn from it. Handled ongoing queries and further in-depth analysis to look at specific areas of the research.

THE INSIGHT

Digital access is key to a smooth flow of services across all NHS departments. Some have 100% digitization across their departments, while others are inching towards it. HER systems upgradation is key to achieving this, with most CIOs struggling for budgets to implementing it within a specific calendar year.

OUR APPROACH

Upon fieldwork completion, we used the qualitative transcripts and transformed this into qualitative and quantitative styled outputs. We prepared a reporting template for the qualitative and quantitative data, which was used to analyse the data and present the insights drawn from it. Handled ongoing queries and further in-depth analysis to look at specific areas of the research.

THE IMPACT

The findings prepared from the research were utilised to understand the current state of play in being digitally ready and in understanding how to utilise resources in the most effective manner to get ahead of this curve.

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